An order management system (OMS) is an integrated digital application that automates companies to control sales orders from customer submission through shipment fulfillment.
It synchronizes fulfillment information across omnichannel sales platforms to deliver end-to-end visibility into customer management throughout the order-to-cash journey.
An OMS aids organizations manage the holistic order operation smoothly, from the instant a customer enters an order to order management system its proper execution and required return.
It streamlines order management system inventory management by providing live insights on inventory amounts and order information, empowering businesses to maximize their fulfillment approaches and improve customer loyalty.
An effective OMS integrates with other operational systems like online store platforms, inventory management systems, ERP software, and transportation carriers oms to create a integrated order fulfillment workflow from beginning to end.